SWAT: SmartWitness Applications and Technical Team

SWAT is a complimentary service that optimizes the video experience for your telematics application, so you can get the best integration results.

Looking to integrate video into your telematics software application?

Camera hardware and video are just the beginning.

Why Integrate?

Video telematics can extend the capabilities of your telematics software, and can provide real-time data alerts for drivers, more accurate event accounts and reduced false positives. This means that in addition to having a video account of an event, fleet managers can also have the right notifications for coaching and correction, and the right feature-sets to make their jobs easier.

Introducing SWAT

Our team of product and technical experts, (known as “SWAT”) works directly with telematics service providers to ensure that video is effectively and intelligently integrated into applications.

The result: You can make the most of available video features to provide the best overall user experience for fleet managers — plus overall satisfaction — with your application.

swat process illustration

Unique Video Telematics For Every Industry

No two markets are alike. That’s why our SWAT team can help integrators customize their video offering to address the specific needs and objectives of the markets they serve.

SWAT/Partner integrations break down into four critical phases:

Phase 1: Evaluate

We take a consultative approach to understand your business model, video telematics goals, objectives and obstacles that require immediate attention — and align with your commercial and technical targets.

Phase 2: Prioritize

Updates will be planned around your current project roadmap and we will introduce you to the SmartAPI workstation, providing access to advanced feature sets for the video telematics environment (application and devices), with the goal of improving the overall end user experience.

Phase 3: Develop

Together, we’ll identify what features are feasible within your timeline and help you define the quickest route to a satisfactory integration, followed by planning of development sprints and troubleshooting.

Phase 4: Deploy

We’ll equip you with the skills necessary to maintain your video environment, and provide training on our SmartAPI Workstation, future product integrations and software feature maintenance.

New Clients:

SWAT assesses your current position in the competitive landscape and vertical market. Our goal is to strengthen our partnership and your position in the marketplace with better video integration.

Existing Clients:

SWAT critically evaluates previous integrations to identify roadblocks, areas of improvement, and points to address in your next engagement. Post-evaluation, SWAT returns with focused recommendations on enhancing and expanding your development into an innovative, user-friendly and competitive video telematics experience.

  • More effective use of video features, amplifying your video offering and users’ experience
  • Expanded capabilities via SmartWitness’ easy to use SmartAPI
  • Comprehensive enablement process speeds up development and works into your project roadmap
  • Visit the SmartAPI web page for more information on how our API platform can improve your video telematics solution
  • Check out our Product Ecosystem to learn how our hardware can maximize the intelligence of edge computing in your organization
  • Catch a glimpse of our full suite of “Smart” offerings through our Integrations web page

Schedule a SWAT Engagement

To request more detailed SWAT information, or schedule a future SWAT engagement, contact your Channel Account Manager.

You may also send us a message via phone at +1 (312) 981-8774
or email at

Find out for yourself.

We build more than winning technologies and solutions. We build relationships.
That might just be the biggest SmartWitness difference.