Zenduit Tech Support Quick Ticket Home › Zenduit Tech Support Quick Ticket Please Complete the Form Below, and a ticket will be created in our support CRM. Agent name Nico Stankov Ashley John Akanksha Kagra Krina Patel Morgan Crunkleton Gurleen Kaur Romane Reynolds Dina Refki Nicole Clancey Kenneth D'sa Support@ZenduIT.com Device information Serial number Device LED light status (required) Red LED Off Solid Blinking slowly Blinking fast Blue LED Off Solid Blinking slowly Blinking fast Green LED Off Solid Blinking slowly Blinking fast Modem LED status Off Solid Blinking N/A Device checks (required) Modem checked for secure connection? Yes No N/A SD card and SIM checked for proper insertion? Yes No Device connection history (required) Has the device connected to SmartAPI? Device has never connected to SmartAPI Device is connected to SmartAPI but not ZenduCAM/GoCam Device was previously connected but is no longer connecting Other System/error log requested? Yes, and it has been uploaded to the SmartAPI workstation Yes, but it has not yet been uploaded No Firmware version Problem description (required) Upload zip file Please add all files to a zip archive first (screenshot of issue, MDT, MP4, etc.). Submit form Submit